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FAQ

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Please check our frequently asked questions list. If you cannot find what you are looking for please feel free to contact us on 020 8446 2288 or email bigfunwalk@northlondonhospice.co.uk.

Please contact the Fundraising team using the contact details below:

Emailbigfunwalk@northlondonhospice.co.uk

Phone: call on 020 8446 2288.

Office hours are weekdays from 9am – 5:30pm.

We currently have a reduced team in the office, if you do not receive an immediate response, please leave a voicemail. We will call you back as soon as we can. Speak slowly and clearly and please spell your name and provide a number when leaving a message.

Online Registration is now closed as of 5pm on 18 June 2021. 

Early bird offer from 22nd Feb – 26th March

Adults – £10.00

Under 16’s – £5.00

Under 5’s – Free

Standard price after early bird

Adults – £12.50

Under 16s – £7.50

Under 5s – Free

Online registration closes on 4th June 2021 for those who wish to receive their goody bag. After this you can sign up until noon on 18th June. 

Please be aware that you will not receive a goody bag if you sign up after 4th June , but you will receive your Participant booklet via email. This is to ensure we can send out the goody bags in time for you to receive by the weekend of the event.

Your registration fee covers the cost of running the event, your goody bag and t-shirt (if selected) – meaning that all of your hard earned sponsorship will go directly to supporting the Hospice and patient care.

While we are encouraging our supporters to get involved on 19th and 20th June, there is no reason you cannot do the walk at any other time during the year! We have decided to host the event on one weekend, like our original walk, to see our incredible supporters raising the flag for the Hospice all over North London at the same time (or wherever they are based)!

Whenever you decide to walk, keep us updated by emailing or tagging us on social media too!

Please note, if you sign up before 4th June and decide to do your walk before 19th and 20th June, then we may not be able to guarantee your goody bag(s) and t-shirt(s) will arrive in time for your walk.

If you have registered online, you will receive an email within 48 working hours confirming your registration and giving you more information about the event. Your pack should arrive from the 7th of June.  You will also receive your participant booklet via email, if the email address was provided when signing up, or you can download My Big Fun Walk 2021 Participant Booklet.

Please note, if you are a team, all materials will be sent to the person who booked your tickets. If you wish to have them individually sent, we suggest completing your registration as individuals and including your team’s name in each registration.

A Big Fun Walk medal

A Big Fun Walk drawstring bag

Mask

T-shirt if ordered

Instructions for event

Our special commemorative t-shirts to wear on the walk are available to purchase at the point of registration for £5.  If you would like to order one or more t-shirts after you have registered please phone or email us. We have a limited stock of t-shirts so when they’re gone, they’re gone! The final registration deadline for receiving a t-shirt by post is the 4th June.

Yes, if you have a My Big Fun Walk online fundraising page you still need to register separately as a participant with us to take part in the event. If you haven’t set one up yet, we recommend JustGiving. We really appreciate your support!

Unfortunately, we cannot give refunds for individuals who register and then cannot make it. However, if you have a friend who may want to take your place we can arrange for a Participant Information Booklet and pack to be sent to them instead.  Please let us know if you can no longer attend as it allows us to prepare for the correct number of participants. You can do so by calling 020 8446 2288 or by emailing us at bigfunwalk@northlondonhospice.co.uk

No. We require everyone taking part to register in advance. Please remember that this is a charitable event and the money we raise will allow North London Hospice to continue to provide its vital services in the community.

Please do bring your children on your walk! This is a great event for the whole family to take part in together.

Well-behaved dogs on leads are welcome too. Some even register and have their own sponsor forms and medals!

If your child is under 16 they must walk in the company of a responsible adult. Please be aware that everyone taking part in the My Big Fun Walk does so at their own risk.

Whilst we reassure the vast majority of participants that My Big Fun Walk is not a run or a race, should you wish to run then you can.

If you are able to create a route which caters to wheelchair/electric buggy users (much like our original event) then please do so! If you feel one of our suggested routes is too long for you, please feel free to leave the route at any point.

Everyone is welcome! In a normal event year we often have at least one visually disabled walker with a guide dog and a companion taking part each year. Please take all the necessary precautions you would usually do when going for a walk and consider current social distancing guidelines. If you are able to organise your own route with all safety measures in place then we would love for you to join this virtual version of the event.

You can bring extra people, in line with government guidelines, but please note that the deadline for registering is 18th June. After this date we will not be able to include them in the official event process. My Big Fun Walk is a charity fundraising event and all registration fees help to cover event costs and fund the vital care we provide. Please keep in mind after 4th June, any new registrants will not receive a goody bag and/or their t-shirt (goody bag is included in registration fee) but will receive their Participant Booklet via email up until Friday 18th June.

Please contact us giving your title, first name, last name and address including your postcode and we will add you to our mailing list. You can call us on 020 8446 2288 or email bigfunwalk@northlondonhospice.co.uk.

This will be dependent on the government guidelines at the time if you wish to physically do the walk as a group with others outside of your current household. You still however can use the group registration form online if you wish to register as a team and complete your walks separately, or together depending on advice at the time.

Yes, if you feel you need to get limbered up for a different virtual sponsored walk taking place at a later date then by all means join us. However, please be aware that we still require you to register and raise any minimum sponsorship amounts. This applies even if the other event is in aid of the North London Hospice, unless previously agreed.

You can access the sponsorship form and link to the Participant Booklet on the Fundraising Page of this website. For a hard copy of either the sponsorship form or the Participant Booklet, please contact us and we will send these to you. Please note if this is after 4th June, we may not be able to get a physical copy to you in time, unless you are able to pick it up directly from the Hospice.

The suggested minimum sponsorship amount is £25, per person. Teams should aim to raise a total equating to £25 per person – i.e. a team of ten is required to raise a minimum of £250.

This amount can be raised through a personal/team JustGiving fundraising page with all funds being sent to the hospice automatically, or donated to the hospice by each individual in your team, or as the total of a team’s fundraising.

We actively encourage you and your team to raise as much as possible and our friendly fundraising team is on hand to support you with fundraising ideas and advice. Last year we raised over £85,000 from My Big Fun Walk, and some of our teams raised thousands of pounds, so the sky really is the limit! 

An official Big Fun Walk 2021 t-shirt or anything green!  

We also recommend comfortable layered clothing which will keep you warm if there is a chilly start to the day and which you can gradually remove if and when it warms up later. Wear well-fitting, comfortable footwear such as trainers or flat shoes. If it looks like it is going to rain a folding umbrella is a good idea. If you have young children and/or dogs with you, you may wish to bring some snacks or even a picnic!  Remember, you will be given a Big Fun Walk drawstring rucksack in advance if you have signed up before 4th June.

If you are in a team you could wear suitable matching items or even fancy dress!

Perhaps! Especially if your chosen route is taking you through some lovely shopping areas or high streets with cafes and restaurants where you can grab a snack. If your chosen start and end point is not your home, then an Oyster or debit card may be useful in case public transport is required (and remember to bring your mask).

If you know or suspect that there is a possibility of being taken ill or incurring or aggravating an existing injury, we recommend that you do the sensible thing – stay safely at home – there will always be next year! For an unforeseen accident or illness, please be sure to call 999 and get redirected to the Ambulance service. By registering for My Big Fun Walk you accept that you are taking part at your own risk

Gift Aid is a terrific concept which means we could benefit from an extra 25p for every £1 you donate, at no extra cost to you!

This is how it works: if you donate or pledge sponsorship money to a registered charity and you are a UK taxpayer (i.e. you pay income tax or capital gains tax on your wages, savings and/or investments) you can add ‘Gift Aid’ to your donation. For every £1 you give us, we can claim an extra 25p from HM Revenue and Customs. This extra bit comes out of what you have paid (or will pay) HMRC in that tax year. It doesn’t cost you anything extra and you don’t have to worry about complicated calculations or anyone knowing any of your private information.

We are encouraging as much sponsorship as possible to happen online through either Virgin Money Giving or JustGiving since the Gift Aid payments are made automatically. This is far more efficient and cost-effective for the Hospice.

If you use paper sponsorship forms, all you have to do is put your first and last name, your full home address (or at least your house name or number and full postcode) and tick the Gift Aid column.

Please note that for us to claim gift aid for on any of your sponsor’s donations, every element must be completed correctly and legibly. A donor who is not a UK taxpayer should not tick the Gift Aid column.

Donations and sponsorship paid by charity cheque or voucher, or paid from a business cannot be Gift Aided.

If you have any questions about Gift Aid, please do not hesitate to contact us on 020 8446 2288 or email fundraising@northlondonhospice.co.uk

If you use an online fundraising page, all of the money and Gift Aid payments are transferred to the Hospice automatically. We encourage everybody to have raised their sponsorship by the day of the walk but recognise that this isn’t always possible, so as soon as possible after the walk is still absolutely fine.

If you have used fundraising forms and have collected cash from your sponsors, please collect the money pledged by your sponsors and send a cheque made payable to ‘North London Hospice’ to Big Fun Walk, North London Hospice, 47 Woodside Avenue, London, N12 8TT.

We advise against sending cash in the post, and in a usual year we welcome our supporters to drop off their donations to our North Finchley site so a member of staff can safely receive and store it away. However due to the current pandemic, we are having to take precautions to keep both you and our staff safe, so we are actively encouraging participants to set up a webpage, send a cheque or do a bank transfer instead.

We understand that dropping off may be a preferred option, so if this is the case, please do email bigfunwalk@northlondonhospice.co.uk or call 0208 446 2288 to see if this can be arranged.

Please do not take or send any forms, money or cheques to any of the Hospice shops as it causes administration problems for both the Hospice staff and shop staff and will result in significant delay in the funds reaching us.

Yes, we are happy to accept cheques and vouchers from KKL, CAFOD and similar organisations. These should be made payable to ‘North London Hospice’ and sent to the same address as the rest of your sponsor money. Please note that donations and sponsorship paid by charity cheque or voucher or paid from a business are not eligible for Gift-Aid.

Any personal information you consent to give us is securely stored on our charity’s Fundraising database. After we have received all the sponsor money due and completed the Gift Aid process we develop a secure mailing list, which we use to send out information about the following year’s Big Fun Walk.

Physical copies of sponsor forms which bear Gift Aid donations are kept (this is an HMRC requirement). We securely destroy the physical registration forms, and sponsor forms without Gift Aid. The Gift Aided sponsor forms are also securely destroyed when they are no longer required. We don’t and won’t make your personal information available to any other organisation unless required to by law.

We will only contact you in the future based on how you consent to be contacted by North London Hospice. If you would like to be taken off our mailing list at any time, please let us know and we will remove you immediately.

Yes! We are actively encouraging all participants to make My Big Fun Walk their own! Please feel free to create a new route and share with us on social media.

Of course! We are giving ownership of My Big Fun Walk over to you so please feel free to use whatever you find the most helpful.

Unfortunately, due to Covid-19 we had to cancel Big Fun Walk as we know it, and re-invented it for September 2020 with My Big Fun Walk. This was a huge success, due to the incredible support we received from our participants! Now in 2021, and with the pandemic still at large, we have made the difficult decision to offer our re-invented version for the second year running. We are encouraging you to take part YOUR way, making it My Big Fun Walk.

Please contact a member of the team via email on bigfunwalk@northlondonhospice.co.uk or ring in to the office on 020 8446 2288. Please be aware that we currently have less people manning the phones as a result of the COVID-19 crisis, but you can still call during our office hours (9am – 5:30pm). If we do not pick up, there is also the chance to leave a voicemail. We will call you back as soon as we are able. Please speak slowly and clearly, and spell any names.

All participants who asked to have their places rolled over should have received an email regarding their options. If you have not received this email, and would not like to take part in My Big Fun Walk 2021, please email bigfunwalk@northlondonhospice.co.uk so our team can suggest options to you.

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